Shipping Policy

Last Updated: September 1, 2026

Thank you for shopping with Muggin Apparel! Most of our products are made to order, which means your item is produced specifically for you after your order is placed.

Order Processing & Production

Because our products are made to order, please allow time for your order to be produced before it ships.

Most orders are typically produced within 2–7 business days. Production times may vary depending on the product, order volume, holidays, or other circumstances.

Production time is separate from shipping time.

Shipping & Delivery

Once your order has been produced and shipped, delivery times will depend on your location, the product ordered, and the shipping carrier.

Estimated delivery dates provided during checkout or through tracking information are estimates and are not guaranteed.

Shipping delays may occasionally occur due to carrier delays, severe weather, holidays, high order volume, or other circumstances outside of our control.

Shipping Costs

Shipping costs, when applicable, will be displayed at checkout before your order is completed.

From time to time, Muggin Apparel may offer free shipping promotions or other shipping discounts. Promotional terms may vary.

Tracking Your Order

When tracking information is available, you will receive a shipping confirmation with tracking details after your order has shipped.

Please allow some time for tracking information to update after receiving your shipping confirmation.

Multiple Packages

Some orders may contain products produced or fulfilled at different facilities.

As a result, items from the same order may occasionally arrive in separate packages and at different times. You will not be charged additional shipping simply because we choose to fulfill an order in multiple packages.

Incorrect Shipping Addresses

Please carefully review your shipping address before completing your purchase.

Customers are responsible for providing a complete and accurate shipping address. If you notice an error in your address, please contact us as soon as possible.

Once an order has entered production or shipped, we cannot guarantee that the shipping address can be changed.

Orders returned or undeliverable due to an incorrect or incomplete address may require additional shipping or replacement charges.

Lost or Delayed Packages

If your package appears to be significantly delayed or lost in transit, please contact us and we will help investigate the shipment.

If tracking shows your package as delivered but you cannot locate it, please first check around the delivery location, with members of your household, neighbors, and the shipping carrier.

If you still cannot locate your package, contact us and we'll help determine the appropriate next steps.

Damaged or Incorrect Orders

If your order arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us according to our Return & Refund Policy.

Please include your order number, a description of the issue, and clear photos showing the problem.

International Shipping

If international shipping is available for your destination, customers may be responsible for customs duties, import taxes, or other fees imposed by their country.

These charges are not controlled by Muggin Apparel and are generally the responsibility of the recipient.

Questions About Your Order

If you have questions about shipping or the status of your order, please contact Muggin Apparel using the contact information provided on our website.

We appreciate your patience while we make and ship your order!